Why don’t you have pricing and sizing on your website?

Since be build everything custom to fit your exact needs, we can not have general pricing for the items on our site.  

How do I get a quote for a custom made furniture?

You can inquire about pricing by clicking on “email about this item” located next to each item on our site or by on the contact us page.  Provide us with details and dimensions. We will respond within 24 hours with a quote.  

How do I purchase after receiving a quote?

Print the quote, visit our showroom and a sales associate will assist you in picking the final details for your custom item.  

What forms of payment do you take?

We accept Visa, MasterCard, Discover, Check or Cash

Do you offer financing?

Yes , details in store

What if I don’t live in CA? Can I still purchase and do you ship?

We have many clients that order from us via email.  Contact our sales department for details.  You will arrange your own shipping from our warehouse to your home.

Can I purchase online?

Since all of our item are custom built and you have 100’s of options purchases must be made in our showroom or via email with a sales associate.

If I don’t see what I want on your site can I submit a picture or drawing?

Yes! Feel free to email up your ideas from our contact us page

Is delivery included in my purchase?

Deliveries are through an independent service and you will contract and pay for this service separately from your order. We can assist by putting you in contact with once of our recommended companies.   

How do I make changes to an opening order?

You may request for changes up to 3 days after the invoice date.  Changes are not accepted verbally and must be made through the one of the following methods

In-Store with customer service

Email to your sales associate

Online request (click here) please select “change order request” from the pull down menu.

How do I check status on my order?

You can follow-up on your order status online (click here)  Status request will be answered Monday through Friday and not over the weekends or holidays.

 

 


©2017 Larry St. John & Co.